Get Technology Help

ProCom students can get specialized help from our creative technology staff. 

Chat with us In-Class

Many ProCom courses have an open lab / studio time where you can seek technical guidance and advice from staff. This is the best time to meet with us if you have a quick question or clarification about how anything works.

Attend a Drop-In

Drop-in office hours are offered on a first-come-first-served basis Tuesday-Friday, from 12-5pm. Our office is located at RCC 360J, just around the corner from the practicum centre.

Meet with a Staff Member

Email our Helpdesk

If the other options aren’t available to you, send us an email! We generally take 24-48 hours to reply to requests, though that may be longer on weekends.

Be sure to include your course code and section, as well as a screenshot of the issue you’re having. On MacOS, you can screenshot with “cmd+shift+4”. On Windows, search for the “Snip & Sketch” tool.